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Automating Help-desk Responses: A Comparative Study of Information-gathering Approaches
Yuval Marom
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Ingrid Zukerman
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Paper Details:
Month: July
Year: 2006
Location: Sydney, Australia
Venue:
WS |
Citations
URL
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http://customercare.telephonyonline
http://www.thislink.com
http://www.d.umn.edu/tpederse/nsp.html
Field Of Study
Task
Summarization
Language
English
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