A Telecom-Domain Online Customer Service Assistant Based on Question Answering with Word Embedding and Intent Classification

Jui-Yang Wang | Min-Feng Kuo | Jen-Chieh Han | Chao-Chuang Shih | Chun-Hsun Chen | Po-Ching Lee | Richard Tzong-Han Tsai |

Paper Details:

Month: November
Year: 2017
Location: Tapei, Taiwan
Venue: IJCNLP |