Using Customer Service Dialogues for Satisfaction Analysis with Context-Assisted Multiple Instance Learning

Kaisong Song | Lidong Bing | Wei Gao | Jun Lin | Lujun Zhao | Jiancheng Wang | Changlong Sun | Xiaozhong Liu | Qiong Zhang |

Paper Details:

Month: November
Year: 2019
Location: Hong Kong, China
Venue: EMNLP |
SIG: SIGDAT

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Field Of Study

Linguistic Trends
Embeddings
Task
Sentiment Analysis
Language
Chinese
Dataset
Chat Blogs