What confuses BERT? Linguistic Evaluation of Sentiment Analysis on Telecom Customer Opinion

Cing-Fang Shih | Yu-Hsiang Tseng | Ching-Wen Yang | Pin-Er Chen | Hsin-Yu Chou | Lian-Hui Tan | Tzu-Ju Lin | Chun-Wei Wang | Shu-Kai Hsieh |