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Evaluation automatique de la satisfaction client à partir de conversations de type “chat” par réseaux de neurones récurrents avec mécanisme d’attention (Customer satisfaction prediction with attention-based RNNs from a chat contact center corpus)
Jeremy Auguste
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Delphine Charlet
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Géraldine Damnati
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Benoit Favre
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Frederic Bechet
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Paper Details:
Month: 5
Year: 2018
Location: Rennes, France
Venue:
JEP/TALN/RECITAL |
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